Customer-Obsessed Retail Sales Leader

The Brand House Collective; Walker (MI); On-site; USD 38,000 - 62,000; Full time

Job summary

Kirkland’s Home is seeking a Sales Leader to drive customer-centric selling in both in-store and online environments. You will model excellent customer interactions, guide the team, and ensure brand-aligned presentations to maximize sales.

The role requires strong product knowledge, a high comfort level with rapport-building, and the ability to lead by example across daily operations and inventory tasks.

Qualifications

• High School Diploma or GED; college preferred.
• Minimum 1 year management experience in retail or service preferred.
• Strong communications skills and customer selling experience required.
• Ability to work weekends, holidays, and evenings.

Responsibilities

• Leads, supports and values customer selling in store and online experiences.
• Maintains brand standards and merchandise presentation.
• Provides guidance to the team to maximize sales.
• Executes store opening/closing procedures and supervision.
• Supports inventory accuracy and stockroom organization.
• Represents the brand with professionalism and respect.

Skills

Customer service

Communication skills

Team leadership

Sales orientation

Retail experience

Driver's license

Education

High School Diploma or GED

College preferred

Tools

POS system

Job description

Kirkland’s Home is seeking a Sales Leader to drive customer-centric selling in both in-store and online environments. You will model excellent customer interactions, guide the team, and ensure brand-aligned presentations to maximize sales.

The role requires strong product knowledge, a high comfort level with rapport-building, and the ability to lead by example across daily operations and inventory tasks.