Customer Insights Intern: Market Research & AI

Dow Jones & Co.; New York (NY); Presencial; USD 32.000 - 45.000; A tiempo parcial

Descripción de la vacante

Dow Jones & Co. in New York City is seeking a part-time Amer Internship on the Customer Insights team to support both qualitative and quantitative research.

You will gain hands-on experience across the research process, from survey programming to data analysis and synthesis. The role targets students pursuing a Bachelor's degree with coursework in market research or related fields, strong Google product skills, and interest in AI/LLM workflows.

Formación

• Currently pursuing a Bachelor's degree in Market Research, Marketing, Economics, Social Sciences, Psychology, or a related field.
• Coursework or project experience in primary qualitative or quantitative research methods.
• Strong proficiency in Google products, including Docs, Slides and Sheets.
• Exposure to or strong interest in leveraging generative AI / LLM workflows (e.g., Gemini, ChatGPT, Claude).
• Strong written and verbal communication skills with the ability to summarize complex data into clear, meaningful findings.
• The ability to work independently as well as collaboratively as a team member.

Responsabilidades

• Survey Scripting & Execution: Program, test, and field quantitative surveys in Qualtrics, ensuring data quality, branching logic, and seamless respondent user experience.
• Fieldwork & Study Support: Assist in managing participant recruitment, sample monitoring, fieldwork tracking, and quality assurance across active qualitative and quantitative studies.
• Data Cleaning & Quantitative Analysis: Clean survey datasets, perform crosstabs and statistical significance testing, and surface key audience trends.
• Qualitative Synthesis & AI Augmentation: Review interview transcripts and session recordings to extract themes, customer quotes, and pain points leveraging AI-enabled tools.
• Reporting: Assist in translating data into charts, tables and visualizations and narrative-driven presentations for cross-functional stakeholders.

Conocimientos

Google Docs/Sheets

AI/LLM workflows

Data interpretation & communication

Teamwork & independence

Educación

Bachelor's degree in Market Research, Marketing, Economics, Social Sciences, Psychology, or related field

Descripción del empleo

Dow Jones & Co. in New York City is seeking a part-time Amer Internship on the Customer Insights team to support both qualitative and quantitative research.

You will gain hands-on experience across the research process, from survey programming to data analysis and synthesis. The role targets students pursuing a Bachelor's degree with coursework in market research or related fields, strong Google product skills, and interest in AI/LLM workflows.