Summer 2027 Internship Program – Customer and Market Research Intern

Dow Jones Company; New York (NY); On-site; USD 32,000 - 45,000; Full time

Job summary

Dow Jones Company is seeking an AMER Internship with its Customer Insights team. You will support qualitative and quantitative research, turning consumer feedback into clear insights and learning to use AI-enabled tools.

You will program surveys in Qualtrics, assist with recruitment, clean data, and synthesize findings for presentations. You will gain hands-on experience across all research phases, from survey programming to statistical analyses and storytelling for cross-functional

Qualifications

• Pursuing a 4-year undergraduate degree in a related field
• Coursework or project experience in primary qualitative or quantitative research
• Strong proficiency with Google Docs, Slides, and Sheets
• Exposure to generative AI / LLM workflows (e.g., Gemini, ChatGPT, Claude)
• Strong written and verbal communication with ability to summarize complex data clearly
• Ability to work independently as well as collaboratively as a team member

Responsibilities

• Survey scripting & execution: Program, test, and field quantitative surveys in Qualtrics, ensuring data quality and smooth respondent experience
• Fieldwork & study support: Assist in participant recruitment, sample monitoring, fieldwork tracking, and QA across studies
• Data cleaning & quantitative analysis: Clean datasets, run crosstabs and significance tests, surface audience trends
• Qualitative synthesis & AI augmentation: Review transcripts and sessions to extract themes and quotes using AI tools
• Reporting: Translate data into charts, tables, visualizations and narrative presentations for stakeholders

Skills

AI & LLM workflows

Google Docs/Slides/Sheets

Data analysis

Communication skills

Independent & collaborative work

Education

Bachelor's degree in Market Research, Marketing, Economics, Social Sciences, Psychology, or related field

Tools

Qualtrics

Statistical software

Job description

Job Description:

Application Deadline: November 13, 2026

AMER Internship Dates: June 7, 2027 - August 13, 2027

(You must be available to work full-time, in-office during this period.)

You Will:

As part of our Customer Insights team, you will support primary research projects providing exposure to qualitative and quantitative research. We are looking for someone who is curious, analytically minded, comfortable learning new tools and methods, and motivated to turn consumer feedback into clear, evidence-based insights.

In this role, you will gain hands-on experience across all phases of the research process from programming quantitative surveys to running statistical analyses and synthesizing findings into insights.

• Survey Scripting & Execution: Program, test, and field quantitative surveys in Qualtrics, ensuring data quality, branching logic, and seamless respondent user experience.

• Fieldwork & Study Support: Assist in managing participant recruitment, sample monitoring, fieldwork tracking, and quality assurance across active qualitative and quantitative studies.

• Data Cleaning & Quantitative Analysis: Clean survey datasets, perform crosstabs and statistical significance testing, and surface key audience trends.

• Qualitative Synthesis & AI Augmentation: Review interview transcripts and session recordings to extract themes, customer quotes, and pain points leveraging AI-enabled tools.

• Reporting: Assist in translating data into charts, tables and visualizations and narrative-driven presentations for cross-functional stakeholders.

You Have:

• Currently pursuing a Bachelor's degree in Market Research, Marketing, Economics, Social Sciences, Psychology, or a related field

• Coursework or project experience in primary qualitative or quantitative research methods

• Strong proficiency in Google products, including Docs, Slides and Sheets

• Exposure to or strong interest in leveraging generative AI / LLM workflows (e.g., Gemini, ChatGPT, Claude)

• Strong written and verbal communication skills with the ability to summarize complex data into clear, meaningful findings

• The ability to work independently as well as collaboratively as a team member.

Program Eligibility :

• Enrollment in a 4-year undergraduate degree program

• Graduating in Dec 2027 - July 2029 (U.S.)

• Does not require sponsorship for employment visa status (now or in the future) in the country where applying.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

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Business Area: Dow Jones - Marketing

Job Category: Administration, Facilities & Secretarial

Union Status:

Non-Union role

Base Pay Range: $28.00 - $28.00

We're committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest newsgathering operations globally.

It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

Req ID: 55877