Summer 2027 Internship Program - Customer and Market Research Intern

Dow Jones & Co.; New York (NY); Vor Ort; USD 32.000 - 45.000; Teilzeit

Zusammenfassung

Dow Jones & Co. in New York City is seeking a part-time Amer Internship on the Customer Insights team to support both qualitative and quantitative research.

You will gain hands-on experience across the research process, from survey programming to data analysis and synthesis. The role targets students pursuing a Bachelor's degree with coursework in market research or related fields, strong Google product skills, and interest in AI/LLM workflows.

Qualifikationen

• Currently pursuing a Bachelor's degree in Market Research, Marketing, Economics, Social Sciences, Psychology, or a related field.
• Coursework or project experience in primary qualitative or quantitative research methods.
• Strong proficiency in Google products, including Docs, Slides and Sheets.
• Exposure to or strong interest in leveraging generative AI / LLM workflows (e.g., Gemini, ChatGPT, Claude).
• Strong written and verbal communication skills with the ability to summarize complex data into clear, meaningful findings.
• The ability to work independently as well as collaboratively as a team member.

Aufgaben

• Survey Scripting & Execution: Program, test, and field quantitative surveys in Qualtrics, ensuring data quality, branching logic, and seamless respondent user experience.
• Fieldwork & Study Support: Assist in managing participant recruitment, sample monitoring, fieldwork tracking, and quality assurance across active qualitative and quantitative studies.
• Data Cleaning & Quantitative Analysis: Clean survey datasets, perform crosstabs and statistical significance testing, and surface key audience trends.
• Qualitative Synthesis & AI Augmentation: Review interview transcripts and session recordings to extract themes, customer quotes, and pain points leveraging AI-enabled tools.
• Reporting: Assist in translating data into charts, tables and visualizations and narrative-driven presentations for cross-functional stakeholders.

Kenntnisse

Google Docs/Sheets

AI/LLM workflows

Data interpretation & communication

Teamwork & independence

Ausbildung

Bachelor's degree in Market Research, Marketing, Economics, Social Sciences, Psychology, or related field

Jobbeschreibung

Dow Jones & Co.

About Dow Jones

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Dow Jones, Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets.

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [e-mail]. Please put "Reasonable Accommodation" in the subject line.

NYC - 1211 Ave of the Americas

Part time

Job Description

Application Deadline: November 13, 2026

AMER Internship Dates: June 7, 2027 - August 13, 2027 (You must be available to work full-time, in-office during this period.)

You Will

As part of our Customer Insights team, you will support primary research projects providing exposure to qualitative and quantitative research. We are looking for someone who is curious, analytically minded, comfortable learning new tools and methods, and motivated to turn consumer feedback into clear, evidence-based insights.

In this role, you will gain hands-on experience across all phases of the research process from programming quantitative surveys to running statistical analyses and synthesizing findings into insights.

• Survey Scripting & Execution: Program, test, and field quantitative surveys in Qualtrics, ensuring data quality, branching logic, and seamless respondent user experience.
• Fieldwork & Study Support: Assist in managing participant recruitment, sample monitoring, fieldwork tracking, and quality assurance across active qualitative and quantitative studies.
• Data Cleaning & Quantitative Analysis: Clean survey datasets, perform crosstabs and statistical significance testing, and surface key audience trends.
• Qualitative Synthesis & AI Augmentation: Review interview transcripts and session recordings to extract themes, customer quotes, and pain points leveraging AI-enabled tools.
• Reporting: Assist in translating data into charts, tables and visualizations and narrative-driven presentations for cross-functional stakeholders.

You Have

• Currently pursuing a Bachelor's degree in Market Research, Marketing, Economics, Social Sciences, Psychology, or a related field
• Coursework or project experience in primary qualitative or quantitative research methods
• Strong proficiency in Google products, including Docs, Slides and Sheets
• Exposure to or strong interest in leveraging generative AI / LLM workflows (e.g., Gemini, ChatGPT, Claude)
• Strong written and verbal communication skills with the ability to summarize complex data into clear, meaningful findings
• The ability to work independently as well as collaboratively as a team member.

Program Eligibility

• Enrollment in a 4-year undergraduate degree program
• Graduating in Dec 2027 - July 2029 (U.S.)
• Does not require sponsorship for employment visa status (now or in the future) in the country where applying.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets.

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.

Business Area

Dow Jones - Marketing

Job Category

Administration, Facilities & Secretarial

Union Status

Non-Union role

Base Pay Range

$28.00 - $28.00

We're committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate's experience, skills, location, and other relevant factors.

Benefits

• For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.
• For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

About_Us

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.