Summer 2027 Internship Program – Customer and Market Research Intern

Dow Jones & Company, Inc.; New York (NY); Hybrid; USD 32,000 - 45,000; Full time

Job summary

Dow Jones is seeking a motivated AMER Intern to join the Customer Insights team in New York. You will gain hands-on experience across the research lifecycle, from programming quantitative surveys in Qualtrics to data cleaning, analysis, and synthesis into actionable insights.

You will collaborate with cross-functional teams, translate findings into charts and narratives, and explore AI-enabled tools to augment qualitative synthesis.

Qualifications

• Currently pursuing a Bachelor’s degree in a relevant field with coursework or project experience in primary qualitative or quantitative research methods.
• Strong proficiency in Google tools (Docs, Slides, Sheets) and basic data analysis concepts.
• Interest in leveraging generative AI / LLM workflows (e.g., Gemini, ChatGPT, Claude) in research.

Responsibilities

• Support primary research projects providing exposure to qualitative and quantitative research.
• Assist in programming quantitative surveys and running statistical analyses.
• Help translate data into charts, tables, and visualizations for cross‑functional stakeholders.
• Assist in fieldwork, participant recruitment, and quality assurance across studies.
• Review transcripts and session recordings to extract themes and insights leveraging AI tools.

Skills

Qualitative research

Quantitative research

Data analysis

Communication skills

Curiosity

Education

Bachelor’s degree in Market Research, Marketing, Economics, Social Sciences, Psychology, or a related field

Tools

Qualtrics

Google Workspace

AI tools

Job description

Application Deadline: November 13, 2026

AMER Internship Dates: June 7, 2027 – August 13, 2027 (You must be available to work full-time, in-office during this period.)

You Will:

• As part of our Customer Insights team, you will support primary research projects providing exposure to qualitative and quantitative research.
• We are looking for someone who is curious, analytically minded, comfortable learning new tools and methods, and motivated to turn consumer feedback into clear, evidence-based insights.
• In this role, you will gain hands‑on experience across all phases of the research process from programming quantitative surveys to running statistical analyses and synthesizing findings into insights.
• Survey Scripting & Execution: Program, test, and field quantitative surveys in Qualtrics, ensuring data quality, branching logic, and seamless respondent user experience.
• Fieldwork & Study Support: Assist in managing participant recruitment, sample monitoring, fieldwork tracking, and quality assurance across active qualitative and quantitative studies.
• Data Cleaning & Quantitative Analysis: Clean survey datasets, perform crosstabs and statistical significance testing, and surface key audience trends.
• Qualitative Synthesis & AI Augmentation: Review interview transcripts and session recordings to extract themes, customer quotes, and pain points leveraging AI‑enabled tools.
• Reporting: Assist in translating data into charts, tables and visualizations and narrative‑driven presentations for cross‑functional stakeholders.

You Have:

• Currently pursuing a Bachelor’s degree in Market Research, Marketing, Economics, Social Sciences, Psychology, or a related field
• Coursework or project experience in primary qualitative or quantitative research methods
• Strong proficiency in Google products, including Docs, Slides and Sheets
• Exposure to or strong interest in leveraging generative AI / LLM workflows (e.g., Gemini, ChatGPT, Claude)
• Strong written and verbal communication skills with the ability to summarize complex data into clear, meaningful findings
• The ability to work independently as well as collaboratively as a team member

Program Eligibility:

Enrollment in a 4-year undergraduate degree program Graduating in Dec 2027 – July 2029 (U.S.) Does not require sponsorship for employment visa status (now or in the future) in the country where applying.

Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.

EOE/Disabled/Vets Reasonable Accommodation We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process.

Business Area: Dow Jones - Marketing Job Category: Administration, Facilities & Secretarial Union Status: Non-Union role Base Pay Range: $28.00 - $28.00 We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors. For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions. For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest newsgathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).