Customer Growth & Relationship Coordinator

ManpowerGroup; Oak Ridge (TN); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Industry training

Practical experience in customer dev

Professional development

Dynamic team

Growth opportunities

Job summary

ManpowerGroup, Oak Ridge, TN, seeks a Customer Development Coordinator to support customer relationship growth and account development. The role will serve as the internal point of contact for assigned customer groups and coordinate with sales to pursue opportunities.

The ideal candidate will have strong communication, organizational skills, and initiative, with basic computer skills and a willingness to learn about business processes and customer needs.

Qualifications

• Excellent communication skills and comfort initiating conversations over the phone.
• Strong organizational skills with attention to detail and record-keeping.
• Basic computer skills, including familiarity with spreadsheets and research tools.
• Willingness to learn about business processes and customer needs.
• Relevant experience in customer service, research, or administrative roles is helpful but not required; early-career applicants are encouraged to apply.

Responsibilities

• Develop smaller and infrequent customer accounts to foster stronger relationships.
• Serve as an internal point of contact for assigned customer groups, reviewing purchasing history and identifying new opportunities.
• Research customer businesses using various sources to understand their needs and identify potential growth areas.
• Investigate declining or inactive accounts to determine underlying causes and recommend follow-up actions.
• Turn customer conversations into actionable next steps, including quotes, samples, and introductions, coordinating with sales teams as needed.

Skills

Communication

Organization

Basic computer skills

Willingness to learn

Customer service experience

Tools

Spreadsheets

Research tools

Job description

ManpowerGroup, Oak Ridge, TN, seeks a Customer Development Coordinator to support customer relationship growth and account development. The role will serve as the internal point of contact for assigned customer groups and coordinate with sales to pursue opportunities.

The ideal candidate will have strong communication, organizational skills, and initiative, with basic computer skills and a willingness to learn about business processes and customer needs.