Customer Growth Architect – Hybrid, Outcomes

Growth Strategy Consultants; Sioux City (IA); Hybrid; USD 67,000 - 109,000; Full time

Job summary

Growth Strategy Consultants is seeking a Customer Success Manager in Sioux City to own the end-to-end sales cycle, from outreach to contract, and to deliver compelling product demos. The role emphasizes knowledge base management and Twilio Flex mastery in a hybrid work environment.

You will collaborate with teams to win back accounts and drive outcomes, with a compensation range reflecting market norms for this role in the region.

Qualifications

• Bachelor's degree in a related field or equivalent practical experience.
• Strong customer-focused approach with excellent interpersonal skills.
• Experience with Twilio Flex and knowledge base management.

Responsibilities

• Mine Analytical Thinking data for the deeply technical story that wins the room.
• Own the full sales cycle from initial outreach to signed contract.
• Carry the demo from screen-share to signature in one sitting.
• Win back the accounts a previous Customer Success Manager let slip.
• Plant Growth Strategy Consultants in the sales marketing conversations buyers already trust.

Skills

Twilio Flex

Time management

Interpersonal skills

Customer focus

Mentoring

Education

Bachelor's degree

Tools

Twilio Flex

Job description

Growth Strategy Consultants is seeking a Customer Success Manager in Sioux City to own the end-to-end sales cycle, from outreach to contract, and to deliver compelling product demos. The role emphasizes knowledge base management and Twilio Flex mastery in a hybrid work environment.

You will collaborate with teams to win back accounts and drive outcomes, with a compensation range reflecting market norms for this role in the region.