Customer Success & Cross-Sell Growth Specialist

Alleaz; Nevada (IA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Collaborative, growth-oriented culture

Performance-based incentives

Opportunity to work with a leading Salesforce-native LMS

Job summary

A leading tech company in Iowa is seeking a Customer Success Specialist – Cross Sales to act as a trusted advisor for existing customers. The role focuses on ensuring successful adoption of solutions while identifying cross-sell opportunities. Candidates should have a blend of customer success experience, relationship management, and consultative selling skills. This is a full-time position with competitive compensation and a collaborative culture.

Qualifications

• 3-5 years of experience in Customer Success, Account Management, or Inside Sales (SaaS preferred).
• Strong consultative communication and presentation skills.
• Proven ability to identify and close cross-sell or upsell opportunities.

Responsibilities

• Serve as the primary point of contact for assigned customers post-implementation.
• Identify cross-sell opportunities within existing accounts.
• Act as a strategic advisor on best practices for LMS usage.

Skills

Customer Success

Relationship Management

Consultative Selling

Salesforce

Communication Skills

Tools

Salesforce

LMS platforms

Job description

A leading tech company in Iowa is seeking a Customer Success Specialist – Cross Sales to act as a trusted advisor for existing customers. The role focuses on ensuring successful adoption of solutions while identifying cross-sell opportunities. Candidates should have a blend of customer success experience, relationship management, and consultative selling skills. This is a full-time position with competitive compensation and a collaborative culture.