Customer Fulfillment Specialist: Inside Sales & Solutions

Tipco technology; Owings Mills (MD); Vor Ort; USD 42.000 - 66.000; Vollzeit

Zusammenfassung

Tipco Technologies is seeking a Customer Fulfillment Team member in Owings Mills, MD to drive revenue growth by building and maintaining strong customer relationships. You will manage inbound and outbound sales inquiries, provide product recommendations, and deliver exceptional customer service.

Responsibilities include engaging customers through multiple channels, processing orders and quotes, mastering Tipco’s hoses and fluid transfer solutions, and collaborating with the outside sales team to

Qualifikationen

• Experience in inside sales or customer service in industrial distribution or manufacturing.
• Strong communication and negotiation skills.
• Ability to multitask in a fast-paced environment and meet sales targets.
• Proficiency in Microsoft Office and CRM software.

Aufgaben

• Proactively engage with customers via phone, email, text, and face-to-face meetings to understand needs and provide tailored solutions.
• Process orders, prepare quotes, and ensure timely follow-ups to close sales opportunities.
• Develop knowledge of Tipco’s product offerings (industrial hoses, fittings, fluid transfer solutions).
• Collaborate with the outside sales team to support customer accounts and drive growth.
• Maintain accurate CRM records and track sales performance.
• Resolve customer complaints in a timely and professional manner.
• Maintain close working relationships with suppliers.
• Support and promote company initiatives and programs.
• Other duties as assigned

Kenntnisse

Communication skills

Negotiation skills

Multitasking

Tools

Microsoft Office

CRM software

Jobbeschreibung

Tipco Technologies is seeking a Customer Fulfillment Team member in Owings Mills, MD to drive revenue growth by building and maintaining strong customer relationships. You will manage inbound and outbound sales inquiries, provide product recommendations, and deliver exceptional customer service.

Responsibilities include engaging customers through multiple channels, processing orders and quotes, mastering Tipco’s hoses and fluid transfer solutions, and collaborating with the outside sales team to