Customer Fulfillment Team

Tipco Technologies, Inc.; United States; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) with company match

Company Bonus Structure

Life insurance

Pet Insurance

Employee Assistance Program (EAP)

Job summary

TIPCO Technologies, a leading provider of fluid conveyance and sealing solutions, is seeking an Inside Sales professional to manage inbound and outbound inquiries, build strong customer relationships, and drive revenue growth across our national network.

You will advise customers on hoses, fittings, and hydraulic solutions, while maintaining meticulous CRM records and collaborating with field sales to expand accounts.

Qualifications

• Previous experience in inside sales, customer service, or a related field (industrial distribution/manufacturing preferred).
• Proven ability to communicate effectively and negotiate to close sales.
• Strong multitasking ability in a fast-paced environment with sales targets.

Responsibilities

• Proactively engage with customers via phone, email, text, and in-person to understand needs and offer tailored solutions.
• Process orders, prepare quotes, and ensure timely follow-ups to close opportunities.
• Develop product knowledge of hoses, fittings, and fluid transfer solutions.
• Collaborate with outside sales to support accounts and growth.
• Maintain CRM records and track sales performance.

Skills

Communication skills

Negotiation

Multitasking

Tools

Microsoft Office

CRM software

Job description

As a leading provider of fluid conveyance and sealing solutions, TIPCO specializes in hose assemblies and custom gaskets for industrial and hydraulic applications. We proudly represent world-class brands and services across the United States, with 46 locations across 16 states, and growing more every year.

Working at TIPCO Technologies

At TIPCO Technologies, you're part of a dynamic network of companies nationwide that drives innovation and elevates our services. Our unwavering commitment to quality and customer satisfaction drives us to deliver exceptional value and innovative solutions. At TIPCO, you’ll have the opportunity to pursue challenging goals and contribute to our collective success while advancing your career.

Our Shared Values:

Competitive, Driven to Win Culture:

A culture that emphasizes achieving excellence and outperforming the competition.

Encouraging innovation, creativity, and a proactive approach to solving problems and seizing new opportunities.

Prioritizing the needs and satisfaction of our customers by delivering effective and innovative solutions.

Customer and Solutions Focused:

Creating a workplace where collaboration, respect, and mutual support are at the forefront, fostering team success.

“Working at TIPCO Technologies has opened up incredible opportunities for personal and professional growth. The career paths available now are more diverse than ever, allowing us to achieve our goals and aspirations. My journey here has been one of resilience and dedication, and I've learned the importance of building genuine relationships. At TIPCO, we understand and meet our customers' needs, and this commitment has been key to our success. I'm inspired every day to move Always Forward with TIPCO.

Tammy Turner
Territory Manager, Phoenix, AZ

“What sets TIPCO apart is our strong culture. I'm particularly excited about the opportunity to grow the company while preserving that close-knit, family atmosphere, even with the backing of a larger corporation. Coming from TIPCO Mid-Atlantic, I was eager to see how other sites operated, and I quickly discovered that they all share the same warm and welcoming environment. The employees are genuinely happy to be there, which is a key factor in the company’s success. With additional support and investments in technology, the potential for both the employees and the company is limitless.”

“I deeply value a supportive team environment, where every team member's contributions are celebrated, and diversity is embraced. Providing support and encouragement to my colleagues is essential. Our team is customer and solutions-focused, actively listening to understand needs, providing timely and effective solutions, and building long-term relationships based on trust and satisfaction. This is what great looks like at TIPCO.”

Chris Brady
Branch Manager, Gainesville, GA

Join us at TIPCO Technologies, where your success is our success, and together, we shape the future of our industry.

At TIPCO Technologies, we're looking for passionate and knowledgeable professionals from coast to coast who love what they do. Whether you're building hoses, helping customers, making sales, or performing any other crucial role that keeps our business running, your skills and enthusiasm will help us exceed our customers' expectations. Join our fun, dynamic team and let's shape the future of the fluid solutions industry together!

Job Summary
As a Customer Fulfillment Team at Tipco Technologies, you will play a vital role in driving revenue growth by building and maintaining strong customer relationships. You will be responsible for managing inbound and outbound sales inquiries, providing product recommendations, and delivering exceptional customer service.

Responsibilities

• Proactively engage with customers through various and preferred methods including phone, email, text and face-to-face meeting to understand needs and provide tailored solutions.
• Process orders, prepare value propositions (quotes), and ensure timely follow-ups to close sales opportunities.
• Develop and maintain a strong knowledge of Tipco’s product offerings, including industrial, metal and hydraulic hoses, fittings, and fluid transfer solutions.
• Collaborate with the outside sales team to support customer accounts and drive business growth.
• Maintain accurate records in the CRM system and track sales performance.
• Resolve customer complaints in a timely and professional manner.
• Maintain close working relationships with suppliers.
• Support and promote company initiatives and programs.
• Other duties as assigned

Qualifications

• Previous experience in inside sales, customer service, or a related field (preferably in industrial distribution or manufacturing).
• Strong communication and negotiation skills.
• Ability to multitask in a fast-paced environment and meet sales targets.
• Proficiency in Microsoft Office and CRM software.
• The noise level in the work environment is usually moderate.
• While performing the duties of this job, the employee is regularly required to sit and stand. The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 80 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
• Health, Medical Dental
• 401(k) with company match
• Company Bonus Structure
• Life insurance
• Pet Insurance
• EAP

TIPCONews & Announcements

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TIPCO Technologies
11412 Cronhill Drive
Owings Mills, MD 21117