Customer-Focused Teller | Growth, Tech Tools, Great Benefits

PNC Financial Services Group; Elyria (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Paid holidays

Vacation days

Job summary

PNC Financial Services Group in Elyria, OH is seeking a teller to deliver a differentiated customer experience and drive loyalty. You will educate customers on financial options, refer opportunities to branch staff, and support daily teller operations in a busy retail environment.

The role emphasizes customer service, accuracy, and using technology to enhance transactions, with competitive benefits and in-office expectations. Prior banking or retail experience is valued.

Qualifications

• Experience in a customer-facing banking role or retail environment.
• Ability to educate customers on financial options and referrals.
• Strong communication and problem-solving skills.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Identifies banking opportunities and makes appropriate referrals to branch staff.
• Engages customers in lobby activities and demonstrates technology tools for transactions.
• Applies product and procedural knowledge to resolve customer issues.
• Maintains efficient and accurate teller and branch operations.

Skills

Banking

Customer Service

Customer Experience

Identifying Opportunities

Proactive Sales

Leveraging Technology

Accountability

Client Loyalty

Education

No Degree

Job description

PNC Financial Services Group in Elyria, OH is seeking a teller to deliver a differentiated customer experience and drive loyalty. You will educate customers on financial options, refer opportunities to branch staff, and support daily teller operations in a busy retail environment.

The role emphasizes customer service, accuracy, and using technology to enhance transactions, with competitive benefits and in-office expectations. Prior banking or retail experience is valued.