Customer-First Banking Teller | Grow Your Career

PNC Financial Services Group, Inc.; Southgate (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

PNC Financial Services Group, Inc. in Bedford Heights, OH seeks a Full Time Teller to deliver a unique customer experience and improve financial wellbeing. You will handle customer interactions, educate on alternatives, identify banking opportunities, and refer as appropriate.

The role emphasizes using technology and maintaining accurate branch operations. Applicants should be able to connect with customers, manage multiple tasks, and uphold PNC's service standards in an in-office environment in

Qualifications

• No university/college degree required; experience not essential.
• In lieu of a degree, a combination of education, certifications and experience may be considered.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates on alternatives.
• Identifies banking opportunities and refers to branch staff as appropriate.
• Engages customers and positions PNC products to meet needs.
• Educates on managing financial transactions using technology and tools.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Sales

Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection

Priorities Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Bedford Heights, OH seeks a Full Time Teller to deliver a unique customer experience and improve financial wellbeing. You will handle customer interactions, educate on alternatives, identify banking opportunities, and refer as appropriate.

The role emphasizes using technology and maintaining accurate branch operations. Applicants should be able to connect with customers, manage multiple tasks, and uphold PNC's service standards in an in-office environment in