Customer-Focused Teller: Elevate the Banking Experience

PNC; Sonora (CA); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

401(k) with match

Paid time off

Job summary

PNC, based in Sonora, CA, seeks a Teller to deliver an excellent customer experience and enhance financial wellbeing. The role involves handling customer interactions, educating on product options, and referring opportunities to branch staff.

Candidates should be prepared to support branch daily operations and leverage technology to assist customers. The position emphasizes service, accuracy, and adherence to policies within PNC's in-office culture.

Qualifications

• No university/college degree required; equivalent combination of education and experience may be considered.
• Prior experience not required; a comparable mix of education, certifications, and experience may be considered.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Educates customers on alternatives and leverages technology for transactions.
• Identifies banking opportunities and makes referrals to branch staff.
• Performs lobby engagement to connect with customers and position PNC products.
• Ensures branch operations and maintenance transactions are completed efficiently.

Skills

Accountability

Banking

Customer Service

Proactive Sales

Digital Awareness

Problem Solving

Attention to Detail

Education

No Degree

Job description

PNC, based in Sonora, CA, seeks a Teller to deliver an excellent customer experience and enhance financial wellbeing. The role involves handling customer interactions, educating on product options, and referring opportunities to branch staff.

Candidates should be prepared to support branch daily operations and leverage technology to assist customers. The position emphasizes service, accuracy, and adherence to policies within PNC's in-office culture.