Customer-Centric Teller — Banking & Tech-Savvy Service

PNC; Elyria (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Paid time off

Job summary

PNC's Midway Mall Branch in Elyria, OH is seeking a Teller who delivers a friendly, efficient customer experience and educates customers on banking options. You will identify opportunities to refer customers to branch staff and support daily operations in an in-office setting.

No degree is required and on-the-job training is provided. The role emphasizes customer focus and accurate, efficient service with performance-based incentives.

Qualifications

• No university/college degree required; on-the-job training provided.
• Prior experience not required; a comparable combination of education and certifications may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates customers on banking options.
• Identifies opportunities and refers to appropriate branch staff.
• Performs lobby engagement to connect customers with PNC products.
• Educates customers on using technology and resources for transactions.
• Applies product knowledge to solve customer problems and adheres to policies.
• Ensures teller and branch operations and maintenance transactions are accurate and efficient.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC's Midway Mall Branch in Elyria, OH is seeking a Teller who delivers a friendly, efficient customer experience and educates customers on banking options. You will identify opportunities to refer customers to branch staff and support daily operations in an in-office setting.

No degree is required and on-the-job training is provided. The role emphasizes customer focus and accurate, efficient service with performance-based incentives.