Customer-Focused Teller | Grow Banking Impact

PNC Financial Services Group; Cleveland (OH); Presencial; USD 30.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Dental & vision

Life insurance

Disability protection

401(k) with match

Stock purchase plan

Educational assistance

Wellness program

Paid holidays

Vacation days

Descripción de la vacante

PNC Financial Services Group is seeking a Full Time Teller in downtown Cleveland, OH. The role focuses on delivering a superior customer experience, spotting banking opportunities, and guiding customers to PNC products and services.

The position emphasizes in-office collaboration within the Retail Branch team, with an emphasis on accuracy, compliance, and customer-focused service. Training and benefits are offered in a supportive, inclusive environment.

Formación

• Must demonstrate knowledge, skills, and abilities for a teller role.
• No degree required or equivalent experience may be considered.

Responsabilidades

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to policies and procedures and ensures teller and branch operations are accurate and efficient.

Conocimientos

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Educación

No Degree

Descripción del empleo

PNC Financial Services Group is seeking a Full Time Teller in downtown Cleveland, OH. The role focuses on delivering a superior customer experience, spotting banking opportunities, and guiding customers to PNC products and services.

The position emphasizes in-office collaboration within the Retail Branch team, with an emphasis on accuracy, compliance, and customer-focused service. Training and benefits are offered in a supportive, inclusive environment.