Customer-Focused Teller: Grow Financial Wellness

PNC; Bedford Heights (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

401(k) with PNC match

Pension plan

Stock purchase plan

Paid holidays

Vacation days

Job summary

PNC is seeking a Full Time Teller based in Bedford Heights, OH, within its Retail Branch organization. The role focuses on delivering a personalized customer experience, educating clients on financial options, and referring opportunities to branch staff while maintaining accurate daily operations.

Candidates should be prepared to engage customers in the lobby, leverage technology to assist transactions, and uphold PNC policies.

Qualifications

• No degree required; prior experience is not required.
• A combination of education, certifications and experience may be considered.
• Military service may count toward qualifications.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Identifies opportunities through conversations with customers and referrals.
• Performs lobby engagement to connect customers with PNC products.
• Applies product knowledge to solve customer problems.
• Ensures teller and branch daily operations are efficient and accurate.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Full Time Teller based in Bedford Heights, OH, within its Retail Branch organization. The role focuses on delivering a personalized customer experience, educating clients on financial options, and referring opportunities to branch staff while maintaining accurate daily operations.

Candidates should be prepared to engage customers in the lobby, leverage technology to assist transactions, and uphold PNC policies.