Customer-Focused Teller for Financial Wellness

Northwest Bank; Village of Depew (NY); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

Northwest Bank is hiring a Teller in Depew, NY, to deliver exceptional customer experiences, handle transactions, and uncover financial needs for referrals. You will balance cash, assist with branch operations, and engage customers across in-person, phone, and email channels.

The role requires high school education (or equivalent) and prior customer service or banking experience. Evening and weekend hours are required, with opportunities for referral-based bonuses and benefits.

Qualifications

• Experience in customer service and cash handling preferred.
• Knowledge of banking products and services is helpful.
• Ability to use computers and teller systems effectively.

Responsibilities

• Provide friendly service and help customers with transactions and product referrals.
• Balance teller drawer daily and assist with vault, ATM, and related controls.
• Greet customers, resolve issues, and communicate product benefits to drive referrals.
• Support branch opening/closing tasks and adhere to security and compliance procedures.
• Work evenings and weekends as scheduled and contribute to a positive team environment.

Skills

Customer service

Cash handling

Banking knowledge

Education

High School diploma or equivalent

Job description

Northwest Bank is hiring a Teller in Depew, NY, to deliver exceptional customer experiences, handle transactions, and uncover financial needs for referrals. You will balance cash, assist with branch operations, and engage customers across in-person, phone, and email channels.

The role requires high school education (or equivalent) and prior customer service or banking experience. Evening and weekend hours are required, with opportunities for referral-based bonuses and benefits.