Customer-Centric Teller | Financial Wellness & Referrals

Northwest Bank; Village of Depew (NY); Presencial; USD 21.000 - 23.000; Jornada completa

Descripción de la vacante

Northwest Bank in Depew, NY is seeking a friendly Teller to greet customers, process transactions accurately, resolve issues, and promote bank products and services. This role requires strong customer service, cash handling experience, and knowledge of the Teller System.

You will work evenings and weekends as scheduled, participate in daily branch tasks, and help maintain a secure, compliant, and welcoming branch environment. High school diploma preferred.

Formación

• High School Diploma or equivalent preferred.
• Customer service experience preferred.
• Cash handling experience preferred.
• Banking and/or retail experience preferred.

Responsabilidades

• Achieve financial wellness activity goals and refer opportunities.
• Assist customers with questions and resolve issues; refer complex requests to appropriate team member.
• Greet customers, own issues, and resolve concerns.
• Balance teller drawer daily and participate in meetings and dual control balancing.

Conocimientos

Customer service

Cash handling

Banking knowledge

Teamwork

Communication

Problem solving

Educación

High School diploma or equivalent

Herramientas

Teller System

Microsoft Office

Descripción del empleo

Northwest Bank in Depew, NY is seeking a friendly Teller to greet customers, process transactions accurately, resolve issues, and promote bank products and services. This role requires strong customer service, cash handling experience, and knowledge of the Teller System.

You will work evenings and weekends as scheduled, participate in daily branch tasks, and help maintain a secure, compliant, and welcoming branch environment. High school diploma preferred.