Customer Experience Teller

Northwest; Village of Depew (NY); Presencial; USD 21.000 - 23.000; Tempo integral

Resumo da vaga

Northwest seeks a full-time Teller in Depew, NY to deliver exceptional customer service while processing transactions and identifying opportunities for referrals. The role requires balancing cash, assisting with daily operations, and maintaining knowledge of bank products and digital offerings.

Responsibilities include greeting customers, resolving issues, and working with the team to meet sales and service goals.

Qualificações

• Customer service experience preferred.
• Cash handling experience preferred.
• Banking and/or retail experience preferred.
• Ability to establish effective working relationships and communicate clearly.

Responsabilidades

• Assist customers with questions, problem resolution, and needs.
• Balance teller drawer daily and assist in vault/ATM operations.
• Deliver exceptional customer service in person, over the phone, and via email.
• Identify referral opportunities and contribute to sales goals.
• Follow security and operational procedures to protect the bank.

Conhecimentos

Customer service

Cash handling

Banking experience

Retail experience

Communication skills

Formação

High School Diploma or equivalent

Ferramentas

Teller System

Microsoft Office

Descrição da vaga

Northwest seeks a full-time Teller in Depew, NY to deliver exceptional customer service while processing transactions and identifying opportunities for referrals. The role requires balancing cash, assisting with daily operations, and maintaining knowledge of bank products and digital offerings.

Responsibilities include greeting customers, resolving issues, and working with the team to meet sales and service goals.