Customer-Focused Teller: Elevate the Financial Experience

PNC; Elizabeth City (NC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision options

401(k) with match

Paid time off

Job summary

PNC in Elizabeth City, NC is seeking a Teller to deliver a personalized customer experience and promote banking products. You will process customer interactions, educate clients on alternatives, and refer opportunities to branch staff while maintaining accurate daily operations.

The role emphasizes a customer-focused approach, risk awareness, and proactive service in a busy retail banking environment. In-office position with comprehensive benefits and a collaborative team culture.

Qualifications

• Strong interpersonal and communication skills.
• Ability to identify customer needs and refer opportunities.
• Familiarity with banking products and services.

Responsibilities

• Delivers a customer experience aimed at improving financial wellbeing and loyalty.
• Identifies opportunities through conversations and referrals to branch staff.
• Performs lobby engagement to position PNC products and educate customers on digital options.
• Applies product and procedural knowledge to resolve customer issues.
• Ensures teller and branch operations are efficient and accurate.

Skills

Customer focus

Risk management

Cross-selling

Banking knowledge

Education

No Degree

Job description

PNC in Elizabeth City, NC is seeking a Teller to deliver a personalized customer experience and promote banking products. You will process customer interactions, educate clients on alternatives, and refer opportunities to branch staff while maintaining accurate daily operations.

The role emphasizes a customer-focused approach, risk awareness, and proactive service in a busy retail banking environment. In-office position with comprehensive benefits and a collaborative team culture.