Customer-Focused Teller: Elevate Banking Experience

PNC Financial Services Group, Inc.; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

PNC Financial Services Group, Inc. in Jacksonville, FL, is hiring a Teller to deliver a unique customer experience and process a variety of customer interactions. You will educate customers on alternatives for financial activities and leverage technology to enhance service.

The role emphasizes identifying banking opportunities during conversations, making referrals to branch staff, and maintaining accurate daily operations and transactions in a fast-paced environment.

Qualifications

• Experience in handling teller transactions and customer interactions.
• Ability to educate customers on banking options and digital tools.
• Strong communication and problem-solving skills.

Responsibilities

• Deliver a positive customer experience and loyalty by understanding customer needs.
• Process a variety of customer interactions and transactions accurately.
• Identify banking opportunities and refer customers to branch staff when appropriate.
• Educate customers on digital banking options and resources.

Skills

Customer Service

Sales

Cash Handling

Banking Knowledge

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Jacksonville, FL, is hiring a Teller to deliver a unique customer experience and process a variety of customer interactions. You will educate customers on alternatives for financial activities and leverage technology to enhance service.

The role emphasizes identifying banking opportunities during conversations, making referrals to branch staff, and maintaining accurate daily operations and transactions in a fast-paced environment.