Customer-Centric Teller: Elevate Banking Experience

PNC; Champaign (IL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Paid holidays

Job summary

PNC is an in‑office company based in Champaign, IL. As a Teller within PNC's Retail Banking organization, you will deliver a unique customer experience aimed at improving financial wellbeing and loyalty while handling daily teller operations.

The role requires strong customer service, knowledge of banking products, and the ability to identify opportunities and educate customers on digital tools. Join a team focused on accuracy, efficiency, and compliant behavior.

Qualifications

• Delivers a customer-centric experience and educates customers on alternatives for financial interactions.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Adheres to policies and ensures teller operations are accurate and efficient.

Responsibilities

• Deliver a unique customer experience and educate customers on financial options.
• Identify opportunities through conversations and make referrals to branch staff.
• Perform lobby engagement activities to connect with customers and promote PNC products.

Skills

Customer Service

Banking

Accountability

Education

No Degree

Job description

PNC is an in‑office company based in Champaign, IL. As a Teller within PNC's Retail Banking organization, you will deliver a unique customer experience aimed at improving financial wellbeing and loyalty while handling daily teller operations.

The role requires strong customer service, knowledge of banking products, and the ability to identify opportunities and educate customers on digital tools. Join a team focused on accuracy, efficiency, and compliant behavior.