Customer-Focused Teller | Easy Banking & Tech-Savvy Service

PNC; Cambridge (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical and dental benefits

401(k) with company match

Paid time off & holidays

Job summary

PNC's Cambridge, OH-based Teller role focuses on delivering exceptional customer experiences and financial wellbeing. You will process a variety of customer interactions, educate customers about options, and identify banking opportunities during conversations.

The position emphasizes in-person engagement, accurate operations, and adherence to risk and policy within an in-office environment. No visa sponsorship is offered.

Qualifications

• No university degree required for this level; high school diploma or equivalent acceptable.
• In lieu of a degree, a combination of education, certifications, and experience may be considered.
• Candidate should be capable of learning banking products and procedures quickly.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty; processes customer interactions.
• Identifies banking opportunities during interactions and refers as appropriate.
• Performs lobby engagement to connect customers with PNC products and digital tools.
• Applies product knowledge to solve customer problems and ensures accurate daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC's Cambridge, OH-based Teller role focuses on delivering exceptional customer experiences and financial wellbeing. You will process a variety of customer interactions, educate customers about options, and identify banking opportunities during conversations.

The position emphasizes in-person engagement, accurate operations, and adherence to risk and policy within an in-office environment. No visa sponsorship is offered.