Customer-Centric Teller: Elevate Banking Experience

PNC; Cambridge (MA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Paid holidays

Job summary

PNC in Cambridge is seeking a full-time Teller to join our Retail Branch team. You will deliver a personalized customer experience, educate customers on available options, and help drive loyalty and wallet share while processing a variety of financial transactions with accuracy and care.

No degree is required for this entry-level role; training is provided. This in-office position offers a competitive base salary, incentive eligibility, and a comprehensive benefits package in a supportive,

Qualifications

• No degree required; roles may not require prior experience.
• Prior experience is not required.
• In lieu of a degree, combination of education, certifications, and experience may be considered, including military service.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Identifies opportunities through conversations and referrals to branch staff.
• Performs lobby engagement to connect with customers and promote PNC products.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to policies and ensures teller and branch operations are efficient and accurate.

Skills

Accountability

Banking

Customer Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in Cambridge is seeking a full-time Teller to join our Retail Branch team. You will deliver a personalized customer experience, educate customers on available options, and help drive loyalty and wallet share while processing a variety of financial transactions with accuracy and care.

No degree is required for this entry-level role; training is provided. This in-office position offers a competitive base salary, incentive eligibility, and a comprehensive benefits package in a supportive,