Teller – Elevate Customer Experience at a Leading Bank

PNC; Millsboro (DE); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

401(k) with PNC match

Life insurance

Job summary

PNC’s Millsboro branch in Delaware seeks a Teller to deliver exceptional customer service and financial guidance. You will educate customers on products, process transactions, and identify opportunities to refer customers to branch staff for tailored solutions.

The role emphasizes a customer-first mindset, accuracy in daily operations, and teamwork within the Retail Banking group. In-office role with growth opportunities and comprehensive benefits.

Qualifications

• Experience in teller/customer service roles is preferred.
• Familiarity with branch operations and customer financial wellbeing.
• No degree required; relevant experience considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer’s problems.
• Adheres to policies and procedures, ensuring teller and branch operations are efficient and accurate.

Skills

Customer Service

Banking

Customer Experience

Identifying Opportunities

Proactive Sales

Leveraging Technology

Accountability

Job description

PNC’s Millsboro branch in Delaware seeks a Teller to deliver exceptional customer service and financial guidance. You will educate customers on products, process transactions, and identify opportunities to refer customers to branch staff for tailored solutions.

The role emphasizes a customer-first mindset, accuracy in daily operations, and teamwork within the Retail Banking group. In-office role with growth opportunities and comprehensive benefits.