Customer-Centric Teller: Elevate Financial Wellness

PNC; Baltimore (MD); On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with match

Paid time off

Job summary

PNC is hiring a Teller for the Baltimore, MD Charles Village Branch to deliver a personalized customer experience and promote banking products. The role focuses on financial wellbeing, referrals, and leveraging digital tools to assist customers.

Based in-office at the Charles Village Branch, the Teller will adhere to policies while maintaining accurate daily operations. The position supports value-driven service and aligns with PNC's customer-first culture.

Qualifications

• No university/college degree required; combination of education and experience may be considered.
• Strong customer service and communication skills are essential.
• Adherence to policies and accurate branch operations expected.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Identifies banking opportunities and refers to branch staff.
• Performs lobby engagement to position PNC products and educate on digital tools.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch operations are completed efficiently and accurately.

Skills

Customer Focused

Managing Risk

Accountability

Digital Awareness

Effective Communications

Problem Solving

Education

No Degree

Job description

PNC is hiring a Teller for the Baltimore, MD Charles Village Branch to deliver a personalized customer experience and promote banking products. The role focuses on financial wellbeing, referrals, and leveraging digital tools to assist customers.

Based in-office at the Charles Village Branch, the Teller will adhere to policies while maintaining accurate daily operations. The position supports value-driven service and aligns with PNC's customer-first culture.