Bank Teller: Elevate Customer Experience & Financial Wellness

PNC Financial Services Group, Inc.; Newark (DE); Hybrid; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking candidates for an in-office role focused on customer interactions and financial wellbeing. You will educate customers on options, identify opportunities, and refer to branch staff to meet financial needs.

The position emphasizes compliant, high-quality service and use of technology to assist customers. No degree is required, and the role offers competitive salary and benefits in a supportive workplace.

Qualifications

• No university degree required; high school diploma acceptable or equivalent.
• In lieu of a degree, a comparable combination of education, certifications and experience may be considered.

Responsibilities

• Engages with customers through a variety of interactions to educate on options and opportunities.
• Identifies banking opportunities during customer conversations and refers to relevant branch staff.
• Delivers a positive customer experience while maintaining adherence to policies and risk controls.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection

Managing Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking candidates for an in-office role focused on customer interactions and financial wellbeing. You will educate customers on options, identify opportunities, and refer to branch staff to meet financial needs.

The position emphasizes compliant, high-quality service and use of technology to assist customers. No degree is required, and the role offers competitive salary and benefits in a supportive workplace.