Customer-Focused Teller: Grow with Banking Tech

PNC Financial Services Group, Inc.; Philadelphia (Philadelphia County); Hybrid; USD 33,000 - 55,000; Full time

Job summary

PNC Financial Services Group, Inc. is seeking a Full Time Teller based in Philadelphia, PA. You will deliver a personalized customer experience, handle a range of transactions, and educate customers on options to manage their finances using PNC tools and services.

This role emphasizes relationship-building and operational accuracy in a busy branch environment. The position focuses on in-person customer interactions, with incentives tied to performance and customer satisfaction.

Qualifications

• No degree required; a combination of education, certifications and experience may be considered.
• Roles at this level typically do not require a university/college degree or significant experience.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
• Processes a variety of customer interactions and educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during customer interactions and refers to branch staff as appropriate.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Full Time Teller based in Philadelphia, PA. You will deliver a personalized customer experience, handle a range of transactions, and educate customers on options to manage their finances using PNC tools and services.

This role emphasizes relationship-building and operational accuracy in a busy branch environment. The position focuses on in-person customer interactions, with incentives tied to performance and customer satisfaction.