Customer-Centric Teller: Elevate Your Banking Impact

PNC Financial Services Group, Inc.; Cleveland (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical coverage (health insurance)

401(k) with PNC match

Paid time off and holidays

Job summary

PNC Financial Services Group, Inc. in Cleveland, OH is seeking a Teller to join its in-office Retail Branch team based in Cleveland. You will deliver a customer-centric experience and support daily branch operations.

The role emphasizes financial wellbeing and loyalty, with opportunities to refer customers to branch staff. PNC highlights an inclusive culture and transparent workplace expectations. This position offers a strong benefits package and competitive pay.

Qualifications

• No university degree required; a comparable combination of education, certifications, and experience may be considered.
• Prior experience is not required for this role; training will be provided.
• No Degree is listed as the education level for this position.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer’s problems.
• Adheres to policies and procedures; ensures teller and branch operations and maintenance transactions are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC Financial Services Group, Inc. in Cleveland, OH is seeking a Teller to join its in-office Retail Branch team based in Cleveland. You will deliver a customer-centric experience and support daily branch operations.

The role emphasizes financial wellbeing and loyalty, with opportunities to refer customers to branch staff. PNC highlights an inclusive culture and transparent workplace expectations. This position offers a strong benefits package and competitive pay.