Teller: Elevate Customer Experience & Banking Skills

PNC Financial Services Group, Inc.; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Pension

Stock purchase plan

Educational assistance

Wellness program

Parental leave

Paid holidays

Job summary

PNC in Pittsburgh seeks a Teller to deliver outstanding customer experiences, educate customers on banking options, and refer opportunities to branch staff. You’ll handle a variety of transactions while maintaining accuracy and compliance, with a focus on building loyalty and financial wellbeing.

The role emphasizes in-office work, teamwork, and adherence to policies to support branch operations and customer satisfaction.

Qualifications

• No degree required; a combination of education and experience may be considered.
• Strong customer service and communication skills.
• Knowledge of banking products is a plus.

Responsibilities

• Delivers a customer experience to improve financial wellbeing and loyalty while handling diverse interactions.
• Identifies banking opportunities and refers to branch staff as appropriate.
• Engages customers and educates on transaction options using technology and tools.
• Applies product and procedural knowledge to resolve customer issues.
• Maintains efficient, accurate teller and branch operations and transactions.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in Pittsburgh seeks a Teller to deliver outstanding customer experiences, educate customers on banking options, and refer opportunities to branch staff. You’ll handle a variety of transactions while maintaining accuracy and compliance, with a focus on building loyalty and financial wellbeing.

The role emphasizes in-office work, teamwork, and adherence to policies to support branch operations and customer satisfaction.