In-Office Teller: Elevate Customer Banking Experience

PNC Financial Services Group; Payson (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid holidays

Paid vacation days

Job summary

PNC Financial Services Group in Payson, AZ is seeking a Teller to deliver a customer-focused experience, educate customers on banking options, and drive product referrals. The role emphasizes accuracy in daily operations and a strong emphasis on customer service to build loyalty.

Candidates should be able to identify opportunities, engage customers, and guide them through digital tools while maintaining compliance with bank policies and procedures.

Qualifications

• No degree required; open to candidates with varied backgrounds.
• Strong communication and interpersonal skills essential.
• Ability to learn banking products and explain options to customers.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers and referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Applies product and procedural knowledge to solve customer's problems.
• Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Skills

Accountability

Banking knowledge

Client loyalty

Customer experience

Customer service

Opportunity identification

Tech literacy

Proactive sales

Education

No Degree

Job description

PNC Financial Services Group in Payson, AZ is seeking a Teller to deliver a customer-focused experience, educate customers on banking options, and drive product referrals. The role emphasizes accuracy in daily operations and a strong emphasis on customer service to build loyalty.

Candidates should be able to identify opportunities, engage customers, and guide them through digital tools while maintaining compliance with bank policies and procedures.