Customer-Focused Teller: Drive Financial Wellness

Northwest Bank; Amherst (OH); Sur place; USD 28 000 - 36 000; Plein temps

Résumé du poste

Northwest Bank in Amherst, OH is seeking a friendly Teller to serve customers with transactions, account education, and problem resolution. You will balance cash drawer daily, process deposits and withdrawals, and promote financial wellness through referrals to appropriate bank products.

Join a team that emphasizes customer service, accuracy, and compliance, with opportunities to learn about digital offerings and security procedures while supporting colleagues in a fast-paced retail environment.

Qualifications

• High School Diploma or equivalent required or preferred.
• Customer service experience preferred, cash handling preferred.
• Ability to function in a banking environment with compliance and risk controls.

Responsabilités

• Balance teller drawer daily and assist with operational tasks as needed.
• Identify referral opportunities and educate customers on bank products.
• Greet customers, resolve questions, and refer complex requests to appropriate team members.
• Process transactions accurately and efficiently, including deposits and withdrawals.
• Ensure security procedures and dual control processes are followed.
• Collaborate with teammates to meet branch goals and deliver Northwest's customer experience.

Connaissances

Team collaboration

Customer service

Active listening

Problem solving

Communication

Time management

Compliance awareness

Digital literacy

Formation

High School diploma or equivalent

Outils

Teller system

Microsoft Office

Description du poste

Northwest Bank in Amherst, OH is seeking a friendly Teller to serve customers with transactions, account education, and problem resolution. You will balance cash drawer daily, process deposits and withdrawals, and promote financial wellness through referrals to appropriate bank products.

Join a team that emphasizes customer service, accuracy, and compliance, with opportunities to learn about digital offerings and security procedures while supporting colleagues in a fast-paced retail environment.