Customer-Focused Teller and Digital Banking Advocate

Atlantic Union Bank; Radford (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Atlantic Union Bank in Radford, VA is seeking a customer service oriented team member to process transactions, assist customers with account needs, and contribute to branch sales goals.

You will perform basic cash transactions, balance cash daily, identify referral opportunities, and ensure compliance with bank policies. The role requires high school diploma and excellent communication.

Qualifications

• High school diploma or equivalent required.
• Previous cash handling experience preferred.
• Previous customer service experience required.

Responsibilities

• Provide excellent customer experience.
• Perform basic customer and cash transactions.
• Balance cash each day.
• Identify referral opportunities to contribute to branch goals.
• Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bank's policies.
• Identify risk and escalate concerns through proper channels.
• Develop and maintain knowledge of bank products and services, including other lines of business.
• Ability to learn and adapt to changing digital channels.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Computer skills

Attention to detail

Adaptability

Multitasking

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Atlantic Union Bank in Radford, VA is seeking a customer service oriented team member to process transactions, assist customers with account needs, and contribute to branch sales goals.

You will perform basic cash transactions, balance cash daily, identify referral opportunities, and ensure compliance with bank policies. The role requires high school diploma and excellent communication.