Bank Teller: Customer Service & Growth Ready

Atlantic Union Bank; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Job summary

Atlantic Union Bank is seeking a customer-focused team member at a branch location. You will perform basic transactions, balance cash daily, and identify referral opportunities to support branch goals.

Compliance with BSA/AML policies and risk escalation are part of the role. The ideal candidate has a high school diploma and experience in cash handling and customer service, with the ability to adapt to changing digital channels and learn about bank products and services.

Qualifications

• High school diploma or equivalent required.
• Previous cash handling experience preferred.
• Previous customer service experience required.

Responsibilities

• Perform basic customer and cash transactions.
• Balance cash each day.
• Identify referral opportunities to contribute to branch goals.
• Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures.
• Identify risk and escalate concerns through proper channels.
• Develop and maintain knowledge of bank products, services, including other lines of business.
• Ability to learn and adapt to changing digital channels.
• Other duties as assigned.

Skills

Excellent oral and written comms

Sound business judgment

Multitasking with attention to detail

Flexible/adaptable

Shift flexibility

Physical stamina

Education

High school diploma or equivalent

Cash handling experience preferred

Customer service experience required

Job description

Atlantic Union Bank is seeking a customer-focused team member at a branch location. You will perform basic transactions, balance cash daily, and identify referral opportunities to support branch goals.

Compliance with BSA/AML policies and risk escalation are part of the role. The ideal candidate has a high school diploma and experience in cash handling and customer service, with the ability to adapt to changing digital channels and learn about bank products and services.