Customer-Centric Teller — Transactions & Branch Growth

Atlantic Union Bank; Virginia (MN); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Atlantic Union Bank is seeking a customer-focused teller to provide a best in class experience while processing transactions and servicing customers. You will support branch sales goals and identify referral opportunities, with responsibilities including balancing cash and adhering to BSA/AML policies.

The ideal candidate has a high school diploma, cash handling and customer service experience, and strong communication and multitasking abilities to adapt to changing digital channels.

Qualifications

• High school diploma or equivalent required.
• Previous cash handling experience preferred.
• Previous customer service experience required.
• Excellent oral and written communication.
• Ability to exercise sound business judgment.
• Ability to handle multiple tasks with attention to detail.
• Flexible, able to adapt to change.
• Shifts may vary based on business needs.
• Able to stand for extended periods and lift up to 30 pounds.

Responsibilities

• Perform basic customer and cash transactions.
• Balance cash each day.
• Identify referral opportunities to contribute to branch goals.
• Adhere to all applicable laws and regulations governing bank operations, including BSA/AML Policy and Procedures.
• Identify risk and escalation concerns through proper channels.
• Develop and maintain knowledge of bank products, services, including other lines of business.
• Ability to learn and adapt to changing digital channels.
• Other duties as assigned.

Skills

Communication

Judgment

Multitasking

Adaptability

Stamina

Education

High school diploma

Job description

Atlantic Union Bank is seeking a customer-focused teller to provide a best in class experience while processing transactions and servicing customers. You will support branch sales goals and identify referral opportunities, with responsibilities including balancing cash and adhering to BSA/AML policies.

The ideal candidate has a high school diploma, cash handling and customer service experience, and strong communication and multitasking abilities to adapt to changing digital channels.