Teller: Elevate Customer Experience & Branch Growth

Atlantic Union Bank; Virginia, Northern (IL, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Atlantic Union Bank is seeking a customer-focused teller to provide best-in-class service while processing transactions, supporting existing and potential customers, and helping the branch achieve its sales goals.

The role requires a high school diploma, cash handling and customer service experience, strong communication, and the ability to adapt to changing digital channels; candidates must be able to stand for extended periods.

Qualifications

• High school diploma or equivalent required.
• Previous cash handling experience preferred.
• Previous customer service experience required.

Responsibilities

• Perform basic customer and cash transactions.
• Balance cash each day.
• Identify referral opportunities to contribute to branch goals.
• Adhere to all applicable laws and regulations governing bank operations, including BSA/AML policy.
• Identify risk and elevate concerns through proper channels.
• Develop and maintain knowledge of bank products and services.
• Ability to learn and adapt to changing digital channels.

Skills

Cash handling

Customer service

Communication

Multi-tasking

Attention to detail

Adaptability

Education

High school diploma or equivalent

Job description

Atlantic Union Bank is seeking a customer-focused teller to provide best-in-class service while processing transactions, supporting existing and potential customers, and helping the branch achieve its sales goals.

The role requires a high school diploma, cash handling and customer service experience, strong communication, and the ability to adapt to changing digital channels; candidates must be able to stand for extended periods.