Bank Teller: Drive Customer Experience & Transactions

Atlantic Union Bank; Kilmarnock (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Atlantic Union Bank is seeking a branch teller to provide exceptional customer service while handling cash transactions and supporting branch goals. The role requires a high school diploma, prior cash handling and customer service experience, and the ability to learn bank products and digital channels.

The successful candidate will balance cash daily, process transactions, and identify referral opportunities, while adhering to BSA/AML policies and regulatory requirements.

Qualifications

• High school diploma or equivalent required.
• Previous cash handling experience preferred.
• Previous customer service experience required.

Responsibilities

• Provide excellent customer experience.
• Perform basic customer and cash transactions.
• Balance cash each day.
• Identify referral opportunities to contribute to branch goals.
• Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures.
• Identify risk and elevate concerns through proper channels.
• Develop and maintain knowledge of bank products and services, including other lines of business.
• Ability to learn and adapt to changing digital channels.
• Other duties as assigned.

Skills

Customer service

Communication skills

Business judgment

Computer literacy

Multitasking

Adaptability

Shift flexibility

Education

High school diploma or equivalent

Job description

Atlantic Union Bank is seeking a branch teller to provide exceptional customer service while handling cash transactions and supporting branch goals. The role requires a high school diploma, prior cash handling and customer service experience, and the ability to learn bank products and digital channels.

The successful candidate will balance cash daily, process transactions, and identify referral opportunities, while adhering to BSA/AML policies and regulatory requirements.