Bank Teller: Customer Experience & Referrals

Atlantic Union Bank; Vinton (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Atlantic Union Bank is seeking a branch teller in Virginia to provide best-in-class customer service while handling cash transactions and supporting branch goals. You will balance cash daily and identify referrals to grow business.

You will need strong communication, adaptability, and a willingness to learn about bank products. The role requires standing physical activity and the ability to lift up to thirty pounds, with supervision by the branch leadership.

Qualifications

• High school diploma or equivalent required.
• Previous cash handling experience preferred.
• Previous customer service experience required.

Responsibilities

• Provide excellent customer experience.
• Perform basic customer and cash transactions.
• Balance cash each day.
• Identify referral opportunities to contribute to branch goals.
• Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures.
• Identify risk and escalate concerns through proper channels.
• Develop and maintain knowledge of bank products and services, including other lines of business.
• Ability to learn and adapt to changing digital channels.
• Other duties as assigned.

Skills

Customer service

Communication

Computer skills

Multitasking

Adaptability

Flexibility

Stamina

Education

High school diploma or equivalent

Job description

Atlantic Union Bank is seeking a branch teller in Virginia to provide best-in-class customer service while handling cash transactions and supporting branch goals. You will balance cash daily and identify referrals to grow business.

You will need strong communication, adaptability, and a willingness to learn about bank products. The role requires standing physical activity and the ability to lift up to thirty pounds, with supervision by the branch leadership.