Customer-Focused Store Operations Associate

CubeSmart

Greenfield (MA)

On-site

USD 25,416 - 27,786

Full time

14 days+

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Benefits offered by this job

Work-life balance

Career growth

Competitive pay

Paid time off

401(k) match

Health savings account

Job summary

CubeSmart Self-Storage is seeking a Store Operations Associate in Greenfield, MA. You will manage stores in your district, delivering strong customer service and maintaining properties to company standards.

Responsibilities include renting units, processing payments via POS, and daily maintenance tasks. A positive attitude, reliability, and willingness to work Saturdays are essential; access to a vehicle and valid license required.

Qualifications

Positive, outgoing personality with a passion for helping people.
Experience delivering high quality customer service to diverse customers.
Self-driven mindset with strong operational focus.
Basic computer skills including MS Office products.
Ability to work Saturdays.
Access to a personal vehicle, valid license, and current insurance.
Authorized to work in the U.S. without sponsorship.

Responsibilities

Develop customer relationships by identifying storage needs and providing solutions while delivering a standout experience.
Interact with customers face-to-face, provide excellent service, and build rapport.
Meet monthly sales goals and metrics.
Walk the property performing daily tasks and show units to customers, manage leasing and payments.