Customer-Focused Shift Leader & Team Coach

Taco Bell; Baltimore (MD); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k plan

Paid time off (PTO)

Short-term disability

Bonus potential: $1/hour per hour

Job summary

Taco Bell in Baltimore, MD is seeking an energetic Shift Manager to support restaurant management in daily operations, including ensuring fast service and high product quality. The role involves coaching crew, overseeing safety procedures, and handling cash procedures under supervision.

Responsibilities include daily inventories, opening/closing shifts when management is unavailable, and maintaining strict adherence to company standards.

Responsibilities

• Maintains fast, accurate service, positive guest relations and ensure products are consistent with company quality standards.
• Conducts periodic food safety audits.
• Provides on-going coaching and feedback to crew on customer service, product quality and speed of service.
• Assists in cash procedures and daily bank deposits, opening/closing safe and verifying drawers.
• Conducts daily inventory, completes shift-to-shift food safety audit and sets up daily control sheets.
• Monitors facility and equipment readiness and ensures adherence to company standards.
• Oversees deliveries and opening/closing in the absence of management.
• Provides hands-on training for crew in Learning Zone.

Job description

Taco Bell in Baltimore, MD is seeking an energetic Shift Manager to support restaurant management in daily operations, including ensuring fast service and high product quality. The role involves coaching crew, overseeing safety procedures, and handling cash procedures under supervision.

Responsibilities include daily inventories, opening/closing shifts when management is unavailable, and maintaining strict adherence to company standards.