Customer-Focused Service Advisor | Vehicle Care & Estimates

Morries West Salem Chevrolet Llc; West Salem (IL); Sur place; USD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

401(k) with company match

Medical coverage

HSA options

Dental and vision coverage

PTO from 2 weeks

Life insurance

Disability coverage

Résumé du poste

Morrie's Auto Group in West Salem, IL is seeking a Service Advisor to greet customers, gather vehicle information, and coordinate repairs with our team. You will inspect vehicles for bodywork, secure estimates, and keep customers informed about timing and charges.

We offer extensive benefits including a 401(k) with company match, medical coverage, HSA options, dental/vision, PTO from two weeks, life insurance, and disability coverage.

Qualifications

• Strong problem solving and communication skills.
• Professional personal presentation.
• Excellent organizational skills.

Responsabilités

• Greet customers and obtain vehicle information.
• Inspect vehicles for bodywork and notify if repairs are needed.
• Secure customer agreement on estimates and timing.
• Advise customers on vehicle care per manufacturer specs.
• Handle customer questions and follow up on repairs.
• Provide status updates and explain charges to customers.
• Deliver vehicles and review work performed with customers.
• Refer leads to sales departments and support the service manager.
• Follow safety procedures in the shop.

Connaissances

Problem solving

Verbal communication

Written communication

Professional presentation

Organizational skills

Outils

CDK

Description du poste

Morrie's Auto Group in West Salem, IL is seeking a Service Advisor to greet customers, gather vehicle information, and coordinate repairs with our team. You will inspect vehicles for bodywork, secure estimates, and keep customers informed about timing and charges.

We offer extensive benefits including a 401(k) with company match, medical coverage, HSA options, dental/vision, PTO from two weeks, life insurance, and disability coverage.