Customer-Focused Retail Sales Associate

Citi Trends, Inc.; Wilson (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

Citi Trends, Inc. in North Carolina is seeking a Sales Associate to deliver excellent customer service, acquire product knowledge, and engage shoppers in a fast-paced retail setting.

You will contribute to achieving sales goals while maintaining store appearance and supporting daily operations. The role requires a flexible schedule including nights and weekends, strong communication and math skills for transactions, and a professional appearance.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform mathematical calculations.

Responsibilities

• Process freight.
• Assist with price changes/markdowns.
• Balance register according to company policy.
• Bag merchandise efficiently at checkout.
• Handle cash, checks and cards correctly.
• Obtain management approval for returns, voids and checks.
• Maintain cleanliness and housekeeping duties as assigned.
• Provide proper customer service and greet customers.
• Follow all safety procedures.
• Maintain professional appearance with name tag.
• Assist management in merchandising sales floor according to stock level.
• Explain exchange/refund policies to customers.
• Support Loss Prevention procedures and report incidents.
• Perform other duties as assigned.

Skills

Communication

Organization

Flexible schedule

Numerical skills

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. in North Carolina is seeking a Sales Associate to deliver excellent customer service, acquire product knowledge, and engage shoppers in a fast-paced retail setting.

You will contribute to achieving sales goals while maintaining store appearance and supporting daily operations. The role requires a flexible schedule including nights and weekends, strong communication and math skills for transactions, and a professional appearance.