Retail Sales Associate - Flexible Schedule, Customer Service

Citi Trends; High Point (NC); On-site; USD 15,000 - 21,000; Full time

Job summary

Citi Trends in High Point, NC is seeking a Store Sales Associate to deliver excellent customer service and maintain product knowledge while assisting customers and handling transactions. You will engage with shoppers, manage stock and price changes, and follow store policies on returns, safety, and loss prevention to help ensure a positive shopping experience.

This role requires a proactive, friendly candidate with strong communication and math skills, available to work a flexible schedule

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Process freight.
• Assist with price changes/markdowns.
• Balance register according to company policy.
• Bag merchandise efficiently during checkout.
• Handle cash, checks and cards per policy.
• Get management approval for returns, voids, or checks.
• Maintain store cleanliness and housekeeping duties.
• Provide courteous customer service and greet customers.
• Follow all safety procedures.
• Maintain professional appearance with name tag.
• Assist with merchandising on the sales floor.
• Explain exchange/refund policies.
• Support loss prevention and report incidents.
• Perform other duties as assigned.

Skills

Excellent communication

Organizational skills

Flexible schedule

Math skills

Education

High school diploma or equivalent

Job description

Citi Trends in High Point, NC is seeking a Store Sales Associate to deliver excellent customer service and maintain product knowledge while assisting customers and handling transactions. You will engage with shoppers, manage stock and price changes, and follow store policies on returns, safety, and loss prevention to help ensure a positive shopping experience.

This role requires a proactive, friendly candidate with strong communication and math skills, available to work a flexible schedule