Customer-Centric Retail Specialist

Citi Trends; Wilson (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate for our Wilson, NC location. You will deliver friendly customer service, maintain merchandise knowledge, and assist with everyday store operations to ensure a positive shopping experience.

In this role you will handle transactions, support loss prevention measures, follow safety procedures, and help with pricing, stocking, and merchandising as needed. The position requires a flexible schedule, including nights and weekends, and a neat appearance

Qualifications

• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform basic math (addition, subtraction, multiplication, percentages).

Responsibilities

• Process freight and price changes/markdowns.
• Balance register and handle transactions per policy.
• Assist customers and explain exchange/refund policies.
• Maintain store cleanliness and safety procedures.
• Support management with loss prevention tasks.
• Assist with merchandising and stock levels.

Skills

Excellent communication

Organizational skills

Flexible schedule

Basic math

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Store Sales Associate for our Wilson, NC location. You will deliver friendly customer service, maintain merchandise knowledge, and assist with everyday store operations to ensure a positive shopping experience.

In this role you will handle transactions, support loss prevention measures, follow safety procedures, and help with pricing, stocking, and merchandising as needed. The position requires a flexible schedule, including nights and weekends, and a neat appearance