Customer-Centric Store Sales Associate

Citi Trends, Inc.; Rocky Mount (NC); On-site; USD 24,000 - 30,000; Full time

Job summary

Citi Trends, Inc. is seeking a Sales Associate to deliver friendly, knowledgeable service and maintain store standards. You will greet customers, answer questions about merchandise, and process transactions accurately in a fast-paced retail setting.

This role requires flexible scheduling, including nights and weekends, and a professional appearance. You will assist with price changes, stock replenishment, and loss prevention while supporting a positive work culture and providing an excellent

Qualifications

• Customer-focused, with strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced retail environment.
• Comfort with handling cash and processing transactions accurately.

Responsibilities

• Processes freight and price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently during checkout and handles payments.
• Provides courteous customer service, greets customers and informs them about policies.
• Assists management with merchandising on the sales floor and stock levels.
• Explains exchange/refund policies and supports loss prevention efforts.
• Performs other duties as assigned and maintains a neat appearance.

Skills

Customer service

Communication

Cash handling

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. is seeking a Sales Associate to deliver friendly, knowledgeable service and maintain store standards. You will greet customers, answer questions about merchandise, and process transactions accurately in a fast-paced retail setting.

This role requires flexible scheduling, including nights and weekends, and a professional appearance. You will assist with price changes, stock replenishment, and loss prevention while supporting a positive work culture and providing an excellent