Customer-Focused Retail Sales Associate

storesalesassociate; Martinsburg (WV); On-site; USD 28,000 - 36,000; Full time

Job summary

CITITRENDS is seeking an in-store Sales Associate to deliver excellent customer service with strong product knowledge. The role requires a proactive, vigilant approach, integrity, and effective communication to thrive in a dynamic retail setting.

You will help build a positive culture, drive employee involvement, and support change management within the retail organization. The position emphasizes assisting with merchandise, transaction handling, policy explanations, and collaboration with Store

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to perform basic math calculations.

Responsibilities

• Processes freight and assists with price changes/markdowns.
• Balances register according to company policy and handles transactions.
• Greet customers, provide service, and explain exchange/refund policies.
• Assist management with merchandising on the sales floor and stock levels.
• Support loss prevention and maintain store cleanliness and safety.

Skills

Communication

Flexibility with schedule

Math calculations

Education

High school diploma or equivalent

Job description

CITITRENDS is seeking an in-store Sales Associate to deliver excellent customer service with strong product knowledge. The role requires a proactive, vigilant approach, integrity, and effective communication to thrive in a dynamic retail setting.

You will help build a positive culture, drive employee involvement, and support change management within the retail organization. The position emphasizes assisting with merchandise, transaction handling, policy explanations, and collaboration with Store