Customer-Centric Store Sales Associate

Citi Trends, Inc.; Lawton (OK); On-site; USD 24,000 - 32,000; Full time

Job summary

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service and maintain knowledge of merchandise. The role emphasizes proactive engagement with customers, integrity, and effective communication in a dynamic retail setting.

The position supports a positive work culture, employee involvement, and change management within the store environment. This role requires a neat appearance and adherence to company policies.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently during checkout.
• Handles cash, checks and credit cards per policy.
• Obtains management approval for returns, voids, and checks.
• Maintains store cleanliness and housekeeping duties.

Skills

Communication

Organization

Flexible schedule

Math skills

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service and maintain knowledge of merchandise. The role emphasizes proactive engagement with customers, integrity, and effective communication in a dynamic retail setting.

The position supports a positive work culture, employee involvement, and change management within the store environment. This role requires a neat appearance and adherence to company policies.