Customer-Focused Retail Associate | Flexible Shifts & Perks

Macy's; Chesapeake (VA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Holidays

Learning & development

Job summary

Macy's is hiring an At Your Service Center Colleague to deliver a seamless, personalized shopping experience in our store. You’ll support Buy Online Pickup In Store, returns, order pickups, and other tasks while upholding Macy's service standards.

You’ll need flexibility for days, evenings, weekends and holidays, strong communication, and a customer-first mindset. The role goes beyond cashier work, focusing on hospitality, accuracy, and teamwork to keep the sales floor inviting and efficient.

Qualifications

• Flexible availability including days, evenings, weekends, and holidays.
• Strong communication and customer-service skills in English.
• Ability to multitask, stay organized, and resolve issues promptly.
• Comfort with using electronic devices and POS systems.

Responsibilities

• Assist customers with BOPS, returns, and in-store pickups.
• Maintain a clean, organized, and welcoming shopping space.
• Promote loyalty benefits and guide customers through checkout.
• Support teammates to meet daily sales goals and service standards.

Skills

Flexible availability

Customer service

Communication

Teamwork

Cash handling

Tools

POS system

Handheld devices

Cash register

Job description

Macy's is hiring an At Your Service Center Colleague to deliver a seamless, personalized shopping experience in our store. You’ll support Buy Online Pickup In Store, returns, order pickups, and other tasks while upholding Macy's service standards.

You’ll need flexibility for days, evenings, weekends and holidays, strong communication, and a customer-first mindset. The role goes beyond cashier work, focusing on hospitality, accuracy, and teamwork to keep the sales floor inviting and efficient.