Customer-Focused Retail Associate | Cashier & Stocking

The Michael's Companies; Chelmsford (MA); Hybrid; USD 22,000 - 26,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Employee discounts

Paid time off

Tuition assistance

Commuter benefits

Job summary

The Michaels Companies in Chelmsford, MA is seeking a Store Associate to provide friendly customer service, help shoppers locate products, and ensure a fast checkout experience.

You will perform truck unloading, stock merchandise, and support in-store operations while upholding safety and company policies. This role also involves promoting the Rewards program and Private Label Credit Cards, and assisting with BOPIS/SFS processes.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Deliver friendly customer service and help shoppers find what they’re looking for.
• Handle checkout quickly and accurately.
• Unload trucks and stock merchandise; maintain store recovery.
• Promote Rewards program and Private Label Credit Cards and complete enrollments.
• Support Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Follow SOPs and Company policies to ensure compliance and safety.

Skills

Retail experience

Customer service

Job description

The Michaels Companies in Chelmsford, MA is seeking a Store Associate to provide friendly customer service, help shoppers locate products, and ensure a fast checkout experience.

You will perform truck unloading, stock merchandise, and support in-store operations while upholding safety and company policies. This role also involves promoting the Rewards program and Private Label Credit Cards, and assisting with BOPIS/SFS processes.