Customer-Focused Retail Associate | BOPIS & Framing

Michaels Stores; Kirkland (WA); On-site; USD 23,000 - 28,000; Full time

Job summary

The Michaels Companies Inc. is seeking a Store team member in SEA-KIRKLAND, WA to deliver friendly customer service, help customers find products, and ensure a fast checkout experience.

You will engage customers with rewards programs and participate in store recovery, stocking, and planogram duties to maintain a well-merchandised, in-stock store. Responsibilities include assisting with Buy Online Pickup in Store and Ship From Store processes, ensuring policy compliance, and promoting a positive

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move throughout the store.

Responsibilities

• Help customers locate products and provide solutions.
• Operate a fast, friendly checkout with accurate cash handling.
• Promote rewards programs and enroll customers.
• Assist with omnichannel processes (BOPIS, SFS) and store recovery.
• Support stock, planograms, and merchandise presentation.
• Maintain safety and standards in line with SOPs.

Skills

Customer service

Retail experience

Job description

The Michaels Companies Inc. is seeking a Store team member in SEA-KIRKLAND, WA to deliver friendly customer service, help customers find products, and ensure a fast checkout experience.

You will engage customers with rewards programs and participate in store recovery, stocking, and planogram duties to maintain a well-merchandised, in-stock store. Responsibilities include assisting with Buy Online Pickup in Store and Ship From Store processes, ensuring policy compliance, and promoting a positive